Refund policy
At HEPATICO, customer satisfaction is our top priority. However, due to the nature of our products, we have a strict returns policy:
No Returns:
- Please note that we do not accept returns for our liver supplements. This policy is in place because our products are considered food items and for the safety and well-being of all our customers, we cannot restock or resell any returned supplements.
Damaged or Defective Items:
- If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue, which may include issuing a replacement or a refund.
Order Issues:
- If there is any issue with your order, such as receiving the wrong item or an incomplete order, please contact us immediately so we can address the problem promptly.
Thank you for understanding and for choosing HEPATICO for your liver supplement needs. If you have any questions or concerns about our returns policy, please do not hesitate to reach out to our customer service team.